HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. A webcam is built into the frame above the display screen on some HP notebooks. Since there is no power button or desktop icon for the webcam, the only way to test and use the webcam is to open a webcam application. HP MediaSmart Webcam can record videos, take snapshot photos, add text and animations to the image, track your movements with an avatar, and allow you to adjust the settings of the webcam.
Many people use their webcam in a video chat. Testing the webcam To test the basic functionality of the webcam, use HP MediaSmart Webcam and follow the steps below. If you see an image, continue to step 3. If you don't see an image, continue to Troubleshooting the webcam.
Click the Capture button to test the webcam's video quality. Click the Snapshot button to test the webcam's photo quality. Click any of the other categories to further test the webcam's capabilities with HP MediaSmart Webcam. After successfully completing the tests, you may need to configure the webcam settings before using other webcam applications. To adjust the webcam settings, follow the steps below. Click the Settings button. Click the Display tab.
Slide the black circle icon on the Brightness and Contrast bars to alter the webcam image. Click Advanced Settings to adjust other settings as needed. Sometimes the webcam image will look different when used with a third party instant messenger application.
Troubleshooting with third party instant messenger applications Some third party instant messenger applications and webcam software come with their own webcam drivers. These drivers may conflict with the original webcam drivers and cause the webcam to stop responding. If this happens, use the table below to identify the problem and perform the recommended solution.
Troubleshooting the webcam Use the following chart to identify a specific problem and recommended solutions. Based on our scan system, we have determined that these flags are possibly false positives.
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